Política de envío

Delivery Duration:

Bulgaria: 15–20 working days after processing.

Romania, North Macedonia, Greece: 15–20 working days after processing.

Germany, Austria, Italy, Spain: 15–20 working days after processing.

Shipping Cost: Standard shipping rates are automatically calculated at checkout based on product weight, dimensions, and destination country.

Confirmation and Tracking: After dispatch, you will receive an email with the tracking number (Econt or DPD) to monitor your package in real time.

Delivery Options:

• Econt (Bulgaria, Romania, North Macedonia, Greece): Delivery to your address or pick-up at convenient Econt locations.
• DPD (Germany, Austria, Italy, Spain): Delivery to your address or DPD pick-up points.

Returns and Exchanges: You have the right to return within 30 calendar days from receiving the package, with no additional shipping costs. The product must be in its original condition, unused, and in original packaging.

Delivery Issues: In case of delays or delivery problems, please contact luxshadebulgaria@gmail.com or the respective courier service (Econt/DPD)